Terence P. Hurley, DDS in Elmira, New York

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• Megan McCann

  Posted Jun, 01 2019

  I've been to Dr Hurley for myself and had a pleasant experience. The receptionist is always rude every time you call to schedule an appointment or have to talk to her about anything. Based on my personal experience I decided to take my 3 year old daughter for a cleaning and her first exam. She was frightened and would not open her mouth so the hygienist recommended to set up another visit soon to get her used to it. when I tried to set up another appointment the receptionist was very rude and basically told me I wasn't welcome there and I needed to try a dentist who specializes with children. Why waste my time and yours by even taking her as a client to begin with. Very upset and will not recommend this dentist to anyone. The worst customer service I have ever received from a professional setting.

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